Delivery times may vary depending on the delivery location as well as the type of product you order. Being print on demand, you can expect to receive your order within 6 weeks.
Once you've placed your order it usually takes 1-5 business days before it's ready to ship out. Once it leaves the printer you'll receive an automated email with tracking information.
Products made in Australia: 2 - 3 weeks.
Products made elsewhere: 4 - 6 weeks.
Orders are produced at third-party fulfillers around the world, including facilities in Australia, the United Kingdom, and across the United States.
By default Rugby League Merch products are fulfilled in Australia. If a product is fulfilled elsewhere, the product page will mention where and give you an estimate on how long shipping will take.
If your order contains multiple items, you may receive your order in multiple packages at different times. If you have a question about your order, please don't hesitate to contact us via the Contact Us page.
If your order has not been shipped yet then we can deliver to an alternate address for you. Please contact us as soon as possible and we will see what we can do.
Under the Australian Consumer Law, when you buy products they come with automatic guarantees that they will work and do so as described. If you buy something that isn't right, you have consumer rights.
If you feel your purchase has arrived to you in an unsatisfactory condition, you have the right to ask for a replacement or refund.
If this does happen, we will ask you to take a photo of the issue and email it to rugbyleaguemerch@gmail.com. From there, we will do what we can so that everyone's satisfied with the outcome.
Please note that neither a replacement or refund will be provided for a simple change of mind or if you selected the wrong garment size.
Shipping costs are calculated to the cent so you are charged the exact cost that our print providers around the world charge.
